River Delivers
River Delivers is a free contactless food delivery program for those who are homebound and meet the qualifications below. Deliveries include groceries and other essential items, like diapers and specific dietary options, upon request. River Delivers clients are able to place delivery requests twice a month.
The River Delivers program is currently at capacity and NOT accepting NEW clients at this time.
Qualifications
To qualify to receive deliveries through River Delivers, you must:
- Live in Dane County
- Not qualify for established delivery services, such as Food Bridge
- Not have a form of transportation to The River
- Not have a friend, family member or neighbor to transport groceries from The River for you
- Have someone home to receive the groceries, as we cannot leave food outside due to maintaining food quality and the possibility of animals getting into the groceries
Process
- Please complete the “New or Renewing Delivery Client” form in the section below if you have not received a delivery in the past year or your information has changed.
- Once you have confirmation of qualification, submit a delivery request as needed by filling out the “Returning Delivery Client” form in the section below. The maximum number of deliveries you can receive per month is two (2).
- The River will schedule volunteers, called River Runners, to deliver your food between 9am–4pm on Tuesday–Friday.
- The River Runner will call or text you when they are on their way.
- The River Runner will bring your food to the outermost door of your home or apartment building, let you know they are there, and then leave space so you can bring your food inside.
The River Delivers program has exceeded its capacity to accommodate new clients. We are not accepting new delivery clients at this time.
Delivery orders for returning clients can be placed from Friday at 5:00 PM – Monday at 8:00 AM OR until capacity has been reached.
How to Order: Tutorial Video
In case you have questions, we have created a short informational video which includes step-by-step instructions on how to place your order, and what to do when you encounter error messages.
To meet your needs when delivery is unavailable OR if you do not qualify for deliveries, we encourage you to:
- Ask a friend, neighbor, or family member to serve as your proxy driver to pick up drive-thru groceries and meals from The River for you. Please send your proxy with a photo of your ID or a piece of mail with your name and address, along with a dated and signed note stating they can pick up groceries for you. This can also be in the form of a text message or email with a photo of your ID.
- Meet up with our Munch truck on the road for mobile meals.
- Call 2-1-1 or visit 211wisconsin.communityos.org to find information about other pantries in your area.
Questions? Please contact delivery@riverfoodpantry.org or (608) 661-1222.
Volunteers Needed!
More volunteers are necessary to meet the need for free food delivery to those who cannot leave home! Whether you can make one delivery or multiple, it all helps. Please sign up as a River Runner today!